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CLIENTS

CANDOR          INTEGRITY                 VALUING OTHERS

IMPACT         PARTNERSHIP     CONTINUOUS IMPROVEMENT

OUR VALUES

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LISTEN

Understand the business and its people (history, vision, goals, practices, culture).  Listen for what’s working and what’s not.

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IDENTIFY GAPS

Identify the gaps between where the business wants to be and its current reality (e.g., hiring, turnover, engagement, customer satisfaction, succession, performance management, collaboration, trust)

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CREATE PLAN

Use our Talent, HR and business expertise and experience to define improvements to address gaps in objectives, processes, practices and leadership that are practical and achieve long-term impact.

Ensure solutions align the people strategy, processes and culture with the vision and customer.

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IMPLEMENT

Meet monthly to assess progress, update plan, address new issues and keep leader focused on their priorities.

 

Available to advise leader on “just in time” issues (e.g., performance challenges) by phone or email.

 

Provide useful tools for plan implementation.

 

Coach leader on growing their talent and leadership skills.

Samantha Jones, Project Manager

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